Starnet24
    Switch provider

    Switch to Starnet24. We take care of the rest.

    No paperwork, no hold music, no surprises on your bill. You order online, we handle the cancellation, your number and the activation.

    It's that easy

    Four steps to better internet

    1. 01

      Order online

      Check your address, pick a plan and order in a few minutes. You choose the contract term.

    2. 02

      We cancel for you

      If you wish, we cancel your contract with your current provider and coordinate the date.

    3. 03

      Keep your number

      Your landline number comes with you. We handle the porting free of charge.

    4. 04

      Activation

      Usually within 5 to 10 working days, depending on your line. We are available around the clock.

    Switching pays off

    Do the maths.

    Enter what you pay today and choose your Starnet24 package. An honest calculation, at the regular monthly price and without any promotional discount.

    CHF99
    CHF 30CHF 250

    Internet and TV combined, as on your bill.

    Your Starnet24 internet plan

    Television

    With Starnet24 you pay

    CHF 69.90 per month

    Savings in the first year

    299CHF

    Savings per month
    CHF 29.10
    Savings over 2 years
    CHF 648

    First-year savings include the one-off activation fee of CHF 50 (half price with a 12-month term, free with 24 months). The monthly price applies from the first month, not just for a promotional period. Optional devices such as a router or TV box are not included.

    The difference is in the details.

    What to look for in an internet provider, and how we handle it.

    Price

    Starnet24The same price from the first month. No promotional discount that disappears after a few months.

    Common in the marketPromotional prices for the first months, then the full price applies.

    Contract term

    Starnet24Your choice: cancel monthly, 1 year or 2 years.

    Common in the marketMinimum term of 12 or 24 months, especially with promotions.

    Support

    Starnet24Real people in Switzerland, around the clock. Also via WhatsApp and email.

    Common in the marketVoice menus, chatbots and long queues.

    Router

    Starnet24Your own router is welcome. A suitable device is available as an option.

    Common in the marketProvider's router required, often rented.

    Switching

    Starnet24We take care of cancelling your old provider and port your number free of charge.

    Common in the marketCancellation and deadlines are up to you.

    General observations about the Swiss market, not referring to any specific provider. Individual providers' terms may differ.

    FAQ

    Questions about switching

    Do I have to cancel my old contract myself?

    No, if you wish we take care of cancelling with your current provider. Please note the notice period of your old contract; we plan the activation accordingly.

    What does switching cost?

    Activation costs CHF 50 once, half with a 12-month term and nothing with 24 months. Porting your landline number is free. After that you only pay your monthly price.

    Can I keep my phone number?

    Yes. You keep your existing landline number and we take care of the porting.

    How long does switching take?

    Activation usually takes 5 to 10 working days, depending on your line. After you order, we get in touch within 24 hours.

    Can I keep using my own router?

    Yes. You can connect your own router or buy a suitable one from us. We are happy to help you set it up.

    How long am I tied to Starnet24?

    Only as long as you like. Choose between monthly cancellation, 1 year or 2 years. The notice period is 60 days.

    Ready for internet that just works?

    Check your address, pick a plan, done. We organise the switch for you. Prefer to talk first? Our team in Switzerland is here for you around the clock.